Privacy Policy

---

Privacy Policy for Marcaz Electrical Appliance Testing

Last updated: 12th November 2024

Marcaz Electrical Appliance Testing (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information that you provide when you visit our website, engage our services, or communicate with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: such as your name, email address, phone number, and other contact details.
• Service-Related Information: including information about your business, property, and appliances that require testing.
• Technical Data: such as IP address, browser type, and usage data collected via cookies or similar tracking technologies.
• 
  

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: such as scheduling, performing PAT testing, and issuing compliance documentation.
• To communicate with you: for customer support, appointment confirmations, and notifications regarding any updates to our services.
• To improve our website: by analysing visitor interactions to enhance user experience.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide PAT Testing services to you.
• Legitimate interests: for business operations, such as enhancing services and communicating with clients.
• Compliance with legal obligations: where we must retain certain records by law.

4. How We Share Your Information

We do not sell or rent your information to third parties. We may share your information with:

• Service providers: who assist in delivering our services (e.g., data storage providers) and are bound by confidentiality obligations.
• Legal and regulatory authorities: if required by law or to enforce our rights.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Data Protection Rights

Under the GDPR, you have certain rights regarding your personal data, including:

• Right to access: You can request copies of your personal data.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to certain conditions.
• Right to restrict processing: You can request us to limit the use of your data.
• Right to data portability: You may request a copy of your data to transfer to another organization.

To exercise any of these rights, please contact us at martin@marcaz.co.uk 

7. Cookies and Tracking Technologies

We use cookies to enhance user experience on our website. By using our website, you consent to our use of cookies. You may choose to set your browser to refuse cookies, although this may impact your experience.

8. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information. While we strive to secure your data, please note that no electronic storage method is 100% secure.

9. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on our website. We recommend reviewing this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us at:

Marcaz Electrical Appliance Testing
martin@marcaz.co.uk
07939 653818